Let us introduce the award-winning PokerStars online casino. Established in 2015, the PokerStars Casino is part of the Stars Group. The Stars Group is a global leader in online gaming. It owns many of the top names in online gambling and runs top tournaments. The casino is now one of the most popular online casinos around the world, with a huge player base. As such, it boasts about offering the best selection of games from: Microgaming, NetEntertainment, NYX Gaming, Leander, PlayTech and some proprietary software. They offer a sportsbook, poker and casino facilities.
In this PokerStars Casino review, we will tell you about the most important details that make this online operator one of the most preferable in the UK gambling market. First of all, we will tell you what the amazing online casino games that you can play are. We will introduce you to the attractive slot games collection as well as the list with tablet games proportions. Of course, we will not forget to explain to you the welcome bonus and how you can deposit at the casino. Last but not least, we will tell you how safe it is to play at PokerStars Casino online and how you can contact the customer support in case you need assistance.
We will check out the games and gaming providers; banking and payment methods; customer service and user experience. We will also look at all the security and regulations in place to make sure that this is a trustworthy and honest site. Is it a star in the online casino market? Let’s see. Check out our dedicated PokerStars Casino review to find out what amazing games you can find and what other extras you can benefit from.
Likes and Dislikes
- Very nice range of games available
- Huge choice of cash games and tournaments available
- Good selection of game providers
- 100% match bonus up to $1,500 over 3 deposits
- Smooth gaming experience with nice graphics and no bugs
- Excellent mobile app for Android and iOS
- No tiered loyalty program
- No Flash/no download offering
- Casino games not available on Mac
- A large number of restricted countries
- No live chat feature
First of all, in this PokerStars Casino review, we will focus on the games collection of this operator. You'll notice pretty quickly that there's no option to play a PokerStars casino Flash version—you'll have to download their client (available for both Mac and PC) if you want to play with PokerStars. However, if you're a Mac user, you'll soon observe that the only game you have available is poker. Unfortunately, PokerStars hasn't yet gotten around to offering their real cash casino games on Mac. A bit disappointing, for sure, but not something that will bother you if you're a Windows user.
The gaming platform has a well-managed games catalogue. Of course, it is predominated by online slots that are usually most preferred by online players. There were well over 600 games to choose from, with breathtaking wins available on the jackpot games. The PokerStars Casino games are powered by market-leading software providers such as NetEnt, Playtech, Pragmatic Play, Play n’ Go, and many more. This is why the games feature immaculate graphic quality. A fairly large number of jackpot games will please the needs of the keenest casino lovers. A fair number of table games can also make your gaming session even more interesting. At PokerStars Casino, you can choose between more than 1300 online casino games. There are around 1050 online slot machines to choose between. There are as many as 23 table games and around 25 live casino propositions. The live casino section will also provide you with an excellent choice of live dealer game propositions. Their video quality is brilliant and will offer you a real casino experience.
Safety is one of the biggest concerns of many players who are eager to gamble online. PokerStars Casino online is an online gambling platform where you can play safely. You should not be worried about your security because the operator is licensed by the UK Gambling Commission – the most renowned gambling regulatory body. All games are carefully tested and verified in terms of fairness, and you can be confident when accessing the casino to play. In case you feel at risk, at the gaming platform, you can use links to institutions that can help you prevent the risk of gambling addiction such as GamStop and GamCare.
- Virtual Sports
- Video Poker
- Live Dealer
- Table Games
- Other Games
- Jackpot section
- Progressive Slots
- Card Games
- Live Games
- Mobile Games
- Jackpot Games
PokerStars Casino UK will please its new customers with a wonderful welcome bonus. Once you create your PokerStars Casino login and deposit £10, you will get 50 Spins to play with. They will be valid form one of the most attractive online slot machines – Tomb of Ra Classic. Keep in mind that only deposits via debit card will be eligible for this welcome bonus offer. And, you will have 14 days from sign-up to opt and claim this promotion. Once you deposit £10, the first set of 25 spins will be immediately credited to your account. The next 25 spins you will receive within 24 hours. Once credited to your account, free spins will be valid for 7 days.
The PokerStars Casino welcome bonus will offer you a great opportunity to start your casino adventure. However, to keep your attention, the operator has included some other promotions for already registered customers. You can either get the advantage of some daily and weekly cash drops, random casino rewards, or other attractive prizes that you can get while playing. Besides, the Stars Rewards program will offer you the chance to level-up your account and benefit from various extras such as exclusive promotions, faster withdrawals, and many more. You will also be able to earn special points that you can later use to play games or spend in the rewards store.
The site does have a number of other seasonal, daily and weekly deals, as well as various tournaments that offer prizes up to £50,000. These take the form of various free spins offers, casino races and live casino leaderboard challenges. There are many other casino bonuses available on the site, including ‘Win up to £25k a day, 50% Reload Bonus, £30,000 to win, Game of the Weekend, PokerStars Random Casino Rewards and more. The promotions change regularly, so be sure to check on the site for the most current offers.
- Weekly Challenges
- First Deposit Cash Match
- Welcome Bonus
- Exclusive bonuses
- Second deposit Match
- Third Deposit Match
When it comes to playing on the PokerStars Casino platform, you are able to play through your web browser or you can download a client to your desktop. This software will have both the online poker platform and the online casino offering in the same package. The software will operate efficiently on the majority of up to date computers. You can also play at the PokerStars Casino on your mobile.
The PokerStars Casino app is available on iOS and Android if you enjoy playing on mobile casinos. It is really well optimized for the mobile and allows a top experience. In order to get access to all of the games available, you need to download the app. You can then access the Poker, Casino and Sportsbook. Most of the popular mobile web browsers are also supported. In general, the site works better on apps than it does on mobile browsers at this time.
We found the PokerStars Casino app to be fully optimized, very responsive and very user-friendly, with swipeable menus allowing you to access all areas of the site – even the other PokerStars products. The game selection was just as extensive as on the desktop site, and you could also access the help, customer service, cashier, registration and promotions with as much ease.
The PokerStars online casino has a huge range of payment methods available for both deposits and withdrawals, so you're virtually guaranteed to be able to find an option that will work for you. Exactly which of the following you're able to use may vary slightly depending on your location, but the site has a useful tool to help you determine which of the following methods you can use to deposit and withdraw real money in your location. Usually, you will need to use the same method to withdraw from your account as you did to initially make your deposit.
The banking methods available at PokerStars Casino is pretty impressive. Firstly, this is a trusted PayPal casino, which is always a good sign. Among the list are Visa, Mastercard debit cards as well as with AstroPay Card, Cheque, Direct Bank Transfer, Local/Fast Bank Transfers, Mobile, Moneta, Neteller, Paysafecard, QIWI, Skrill, Todito Cash, Ukash, WebMoney and Yandex Money. Furthermore, there is a minimum deposit of €10 and all deposits are immediate. An interesting option is the PokerStars Top Up. This is a prepaid voucher that allows you to easily deposit funds to your account.
When it comes to withdrawals, there are pretty much all the same methods available. There is a very impressive pending time of 24-48 hours, which is better than many that have 72 hours. The speed with which you get your withdrawal depends on the method you use. With eWallets, you should get your money in under 24 hours. Debit Cards take 3-5 days; bank transfers take 3-7 days and cheques take between 7-15 days. All withdrawals are free from fees. All in all, the withdrawals were quicker than average, with no maximum specified, which is good. To request a withdrawal, go to the cashier at your account, choose the relevant payment method and select the amount that you wish to withdraw. Don’t forget to check the withdrawal limits first.
Deposits and Withdrawals
Overall, the customer support available at PokerStars Casino is good – but not great. PokerStars' online casino, as well as their poker offering, has 24/7 support available via email and boasts a comprehensive self-service FAQ section with answers to just about every question you could ever think to ask. Support is available in a variety of languages such as English, German, Portuguese, Spanish, French and Swedish. We found the agents to be quick and helpful in general.
We also checked out the FAQ section, which opened up as soon as you opened up the Help section. This was a very good FAQ area, where you could find answers to the most general queries. Here you can find out about live chat, password problems, account issues, bonus queries and more. There are sections to help you polish up your gambling skills and expertise, including articles on proper blackjack strategy, the rules of various games and so on. There is also a search option for the FAQs, which is helpful if you have a specific query. Overall, the service was good – but not great. You’d better contact the support team via email by the relevant form on the website. You can request a callback if you send your request between 10 a.m. and 10 p.m. EST. Outside of those hours, you will receive a response by email.
If you stumble upon any problems and you need assistance, then you can contact the PokerStars Casino customer support. In case your questions are more common and typical concern topics such as account registration, deposits, withdrawals or some sort of information, you can check the Help Bot. PokerStars has a separate service, DAD (Deposit Assistance Department), for issues relating to deposits and withdrawals, which is reassuring as issues in this area are more likely to worry players and demand immediate attention. Additionally, players can access live chat support from within the app after finishing their PokerStars casino download. We've always found this service to be efficient, useful and quick.
Because of the name, in our PokerStars Casino review, we had very high hopes of the site and on the whole, we were impressed. PokerStars offers a huge selection of diverse games to Windows users, with fantastic variants of all the old favourites. Its mobile app is also well-stocked in terms of games and runs very smoothly on all devices that it is compatible with. The games and providers were great and we thought the Live Casino and Jackpot offering was particularly strong. PokerStars Casino slots are powered by the most renowned casino software development companies. This guarantees that you will enjoy an immaculate graphic quality and great gameplay features. The fact that poker, slots and sportsbetting are all on the same account also increases PokerStars’ reputation.
PokerStars Casino has excellent security features to provide players with a safe gambling environment as possible. This operator ranks on top positions among the best UK casino sites that you can play at. The banking options are better than most casinos can offer, with lots of variety and quick withdrawals. PokerStars accepts almost all payment methods: Visa, Ukash, Neteller, and they even allow you to set limits on your deposits, for your own good. That and the fantastic bonuses helps you make sure that you always have money in your PokerStars account. Generally, this is one very successful, reliable and pleasant online casino to bet at.
We were pleased with 24-hr customer service but would have liked a wider variety of contact methods. The promotions were very impressive, although the wagering requirements were a little tricky to understand. Furthermore, the usability of the desktop site and app was great. As we’d expect, in terms of online casinos, it was a smart offering. For all of the reasons above, our review is generally a very positive one. We conclude that this operator has very strong positions among the competition thanks to the attractive games collection and the interesting bonus offers.